Frequently asked questions
What is the current turnaround time for Personalised/Custom made items?
Personalised/custom made items will be made and shipped within 2 weeks of ordering. If you need your order urgently, please contact us so we can assist you.
Who makes your products?
All our products (except Organic Onesies & Toddler Tees) are handmade in our studio in Albury, NSW, Australia. Our Toddler Tees & Organic Onesies designs are created and printed inhouse.
Where can we see your products in person?
Please take a look at our Upcoming Markets page to find out when we are attending a market or event near you. Otherwise check out one of our fabulous stockists to find one near you.
Do you use natural fibres?
Yes! The fabrics used in our products are digitally printed 100% cotton, using non-toxic water based inks. We utilise Bamboo & Organic Cotton Fibres for our towelling, fleeces and clothing.
What size are your baby and kids t-shirts and onesies?
Please refer to our sizing information here.
Do you accept returns?
We accept returns and exchanges non-custom orders under certain circumstances. Please see our returns policy for more information.
Do you offer local Pick-Up?
Yes! For you those of you based within the Albury/Wodonga area, a FREE local Pick-Up is available from the Albury Studio. Please see our shipping information for more details.